Installing carbon monoxide detectors
From 1st October 2022, regulations for all landlords around smoke and carbon monoxide (CO) alarms are changing to keep customers safe.
We will be visiting you to install at least one carbon monoxide (CO) alarm in your home, if you have a gas fire or gas boiler. This should take no longer than half an hour. If you already have a repair, electrical inspection or gas service booked in, our team will fit the alarm at the same time. We will also have teams working through each street installing alarms.
If you are not at home, we will call you to arrange an appointment. As always, our staff will show you their Gateway ID badge when they visit you. If you have any concerns, you can verify their identity by calling us.
If you have any further questions or would like to speak to us about our programme of carbon monoxide alarm installations, please get in touch with us on 0800 953 0213 or read the Frequently Asked Questions
Your safety is our top priority, so it’s important for us to complete this work.