Gateway in the Community

Our Community Engagement Team are out and about in your communities, working with tenants, residents, and partner organisations to improve our services and local areas.  

By speaking with tenants through door-knocking and engagement activities, we aim to provide you with the opportunity to have your voice heard across the organisation. By listening to your views and acting on them, the team can help implement improvements for you and your local community.  

Meet the team and find out what they do in these short videos: 

Click here to meet the rest of the team!

The team are patch-based, meaning they each work in a dedicated neighbourhood so they can really get to know you and the local area.  To find out who is responsible for your area, visit our Tenant Hub here.


We regularly bring our services into the heart of our communities, making it easier for you to speak to our teams, asking questions and sharing any concerns. We have a regular programme of venues, dates and times which include all of our neighbourhoods, so you should be able to come along to a session that suits you - check the list below and we'll see you there!


The team have been busy engaging with tenants who have told us their number one priority is support with the cost of living.  As a result, they have worked in partnership with local organisations to deliver several activities to help our tenants live more comfortably in their homes.  

We also support local community activities through our Community Fund, to find out more click the link below:

Community Fund

We are passionate about building better communities. If you have a community project, or if you want to get involved, we can provide support.

Find out more