Struggling to pay your rent?

Struggling to pay rent

We understand that there may be times when you struggle to pay your rent. A change of circumstances or life event can cause financial uncertainty. Our Rent Recovery and Tenancy Support teams are here to offer help and advice and guide you through this difficult period.

What can I do if I am struggling to pay my rent?

If you are in rent arrears we can:

  • Agree an afforable repayment plan based on your financial circumstances
  • Undertake a free welfare benefit check
  • Apply for benefits and grants you may be entitled to
  • Consider moving you to more suitable accommodation
  • Signpost you to other agencies for debt advice

Contact details:

Rent Recovery team
T: 0800 9530213 (option 3)
E: rentrecovery@communitygateway.co.uk

Tenancy Support team
T: 0800 9530213 (option 4)
E: tenancysupport@communitygateway.co.uk