When is my rent due?

When is my rent due

Your Tenancy Agreement will provide details of when your rent is due. 

Paying rent is your legal responsibility which you accepted when you signed your Tenancy Agreement, so it is important that you keep your payments up to date.

We understand that sometimes you may receive your income at a different time to when your rent is due. If this is the case, please contact our Rent Recovery team to arrange a payment schedule that fits around your income. 

If you need any further information about your rent payments, please contact our Rent Recovery team.

  • Call 0800 953 0213 
  • Email rentrecovery@communitygateway.co.uk
  • More information can be found in the  Paying your Rent leaflet

We collect rent from you to pay for the homes and the services we provide, so it is important that you pay it on time to avoid going into arrears. If you are struggling to pay your rent, please contact us without delay.

If you do not pay your rent when it is due you will get into arrears. We take rent arrears very seriously and will take action if you fall behind with your rent. This could result in you losing your home.

If you are struggling to pay your rent, please let us know or visit the  struggling to pay your rent  page.