When is my rent due?
Your Tenancy Agreement will provide details of when your rent is due.
If you cannot find your Tenancy Agreement or need help to understand it, please contact our Rent Recovery Team on 0800 9530213 (option 3) who will be happy to assist.
Paying rent is your legal responsibility, so it is important that you keep up to date and do not fall into arrears. We understand however that sometimes you may find this difficult, and if this happens we need you to get in touch with our rent Recovery Team straight away. Our Team can make a payment arrangement with you to get you back on track. They can also refer you to our Tenancy Support Team to make sure you are getting all the financial help you are entitled to.
If you fall behind with your rent payments and do not make an agreement with our Rent Recovery Team, it may be necessary for us to take legal action. This could result in you losing your home.
Dont lose your home to rent arrears - call us on 0800 9530213 (options 3).