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Who we are

Get to know Community Gateway and how we got to where we are today

Community Gateway Association is a not-for-profit community-based housing association, set up on 28th November 2005 after tenants voted for a transfer of properties from Preston City Council, to meet the housing needs of people in Preston and the surrounding area.

Our journey has been a real success story, and we are proud to have delivered on our transfer promises. Listening to the views of customers, we brought our Property Care team in-house in 2013, making improvements to how we deliver our repairs and maintenance service, as well as offering better value for money. A year later, we did the same with our Grounds Maintenance service to help us make improvements to our local green spaces.

We were the first housing association to be based on the Gateway Model, meaning we put tenants at the heart of all we do and involve them in decisions which affect them, their homes and communities. We are tenant-led, community-focused and pride ourselves on delivering high-quality services.

We have over 6900 properties - including houses, flats, our homeless prevention scheme, sheltered living accommodation and extra-care schemes.

Our Chief Executive Rob Wakefield cutting a ribbon at the open of The Watermills, one of CGA's new developments

Our Services

We are passionate about creating vibrant, friendly and diverse communities where people want to live, work and play. We make sure that tenants influence they way we deliver our services, where we invest our money and shape our priorities. As a Community Gateway model organisation, our tenants are at the heart of all we do.

We provide so much more than just a roof for our tenants.

Showing the interior of one of our property developments.

Investing in improving the quality of homes

Showing one of our operatives fitting a new door in a CGA property

Delivering a reliable and good-quality repairs and maintenance service

Showing the exterior of one of our new property developments

Building new homes for affordable rent and shared ownership

Showing one of the shared gardens at The Filberts, one of CGA's sheltered living schemes

Ensuring neighbourhoods and green spaces are well-maintained, clean and safe places to live

Showing CGA's partnership work with local police in our communities

Tackling anti-social behaviour and dealing with neighbourhood issues  

Showing a CGA staff member giving advice to a tenant

Providing tenancy advice and support

Showing tenants getting advice at our winter warmer sessions

Delivering a benefit support service to maximise tenants' income

Showing tenants taking part in a consultation at The Big Conversation

Providing a range of opportunities for tenants to have their say and get involved in shaping our services 

Showing Air Fryer cooking courses that took place at Harbour House in partnership with Beanstalk

Support for community groups and local partners to deliver services that benefit our tenants

Showing an older tenant taking part in a social activity

Dedicated support for older people to live independently in their own homes with activities to tackle social isolation and loneliness

Showing an external view of one of CGA's extra care schemes, The Courtyards

Access to a lifeline service with emergency monitoring and response for older people

Showing an exterior view of the communal grounds at The Courtyards, which is a CGA extra care scheme

Extra Care Schemes for older people who want to live independently in their own home with access to an on-site 24-hour care package when it’s needed

To find out more about our services and how to contact each team, click here.

Showing the outside of The Spires, CGA's homeless prevention scheme
Homelessness Prevention

We also provide dedicated support for those who find themselves homeless or at risk of becoming homeless. The Spires, our Homeless Prevention Scheme, offers a secure tenancy for up to three years for those hoping to get back on the housing ladder and staff available on site round the clock to support tenants.

Find out more about The Spires, plus our Rough Sleeping Initiative programme and Intensive Housing Management (IHM) service by clicking below.