Ways to pay your rent
To make paying your rent as easy as possible, we offer a number of different ways to suit you.
Direct Debit
The easiest way to pay! You can set up Direct Debit payments for any day in the month to tie in with when you receive your income. Just call the Income Recovery team on 0800 953 0213 (option 3) and have your bank account details ready.
Standing Order
You can pay directly from your bank account, weekly, fortnightly, four weekly or monthly. Call the Income Recovery Team on 0800 9530213 (option 3) for a standing order form
Online payment
You can pay your rent online by logging onto the AllPay Website and clicking on ‘make an online payment’. You will need your Payment Reference Number (PRN) to use this service. Your PRN is the 19 digit number found on your rent card.
Mobile phone app
The Allpay app allows you to make payments from your Apple or android phone. You can download the app from the Apple App Store or Google Play if you have an Android phone.
24-hour Allpay payment line
You can pay your rent 24 hours a day by calling the AllPay automated payment line on 0330 041 6497. You will need your Payment Reference Number (PRN) to use this service. Your PRN is the 19 digit number found on your rent card.
Post Office or Paypoint outlet
You can pay your rent at any Post Office or PayPoint outlet using your rent card. To find your nearest payment outlet, log on to www.allpay.net/outlets.
By phone using your Debit/Credit card
You can pay using a debit or credit card over the phone. Contact us on 0800 953 0213 (option 3) between 9am and 5pm to make your payment.