Domestic Abuse


Domestic abuse is wrong and nobody deserves it. Everyone has the right to live free from fear, intimidation and abuse, especially within their own home. Don’t suffer in silence.

If you are faced with the immediate threat of violence

  • Call 999 and ask for the police 
  • Contact the National Domestic Abuse Helpline on 0808 2000 247

Community Gateway can help you. 

The Tenancy Management team can offer advice and support to victims of domestic abuse who are CGA tenants and we can refer you to specialist services for help. We understand how devastating such abuse can be and how difficult it can be to gather the courage to open up to someone.

You can contact us using any of the following methods. 

Further information on how we can help, can be found in our Domestic Abuse leaflet

What is Domestic Abuse?

Domestic abuse is when someone behaves in an abusive or violent way towards another person, usually within the home

Domestic violence is defined as physical, psychological, sexual or financial violence that takes place within an intimate or family-type relationship and forms a pattern of coercive and controlling behaviour. Nationally one in four women and one in six men will endure domestic violence during their lifetime. It is estimated that domestic violence is as serious a cause of death and incapacity amongst women aged between 15 and 44 as cancer.

But domestic violence doesn’t just stay at home, the impact on an individual’s mental health and wellbeing, emotional and physical health, comes with them into the office. For many people enduring violence, work is one of the few places where they can be safe from their abuser, although sadly there are some cases where the perpetrator works in the same organisation.

We can help you

The Tenancy Management team can offer advice and support to victims of domestic abuse. 

We understand how devastating such abuse can be and how difficult it can be to gather the courage to do something about it. If you approach us for support we will ensure that:

  • You are treated with compassion and discretion  
  • Your confidentiality and privacy are respected 
  • We will agree all actions with you and that we only take action with your consent.

We can offer help such as: 

  • Offering advice and support 
  • Offering referrals to specialist support agencies 
  • Advice about housing options  
  • Provision of extra security 
  • Taking enforcement action against the perpetrator of the abuse, such as applying for an injunction, or taking possession proceedings.

Remember this is not your fault. To find out more about our service, please contact the Tenancy Management team.

Useful Contacts

We work with local specialist partners who provide assistance, advice, support and practical help.


Preston Domestic Violence Service (PDVS)

PDVS helpline provides confidential, free advice, support and a listening ear to all victims of domestic abuse. They can provide specialist services and outreach support.

Helpline: 01772 201601 Email: Website:


Safenet Refuge Preston

Safenet refuge offer safe, confidential, secure, self-contained flats for women and children who are fleeing domestic abuse in Preston, they can also access refuge accommodation throughout the British Isles.

Helpline: 01772 496177 Email: Website:


Lancashire Victim Support (LVS)

LVS Provide support for victims of domestic abuse and sexual violence. Specially trained staff will be able to help you access the right support for you and provide emotional support, guidance and practical help, whether you have been affected recently or in the past. All of the services are free and confidential.

Helpline: 0300 323 0085 Email:


National Domestic Abuse Helpline

You can call the National Domestic Abuse helpline for free and in confidence, 24 hours a day.

Helpline: 0808 2000 247 Website:


Broken Rainbow

National Domestic Abuse helpline for lesbian, gay, bisexual and transgender people

Helpline: 0845 260 55 60