How you can contact us
- Call - 0800 953 0213 free from landlines (standard network rate)
- Email - customerservices@communitygateway.co.uk
- Visit us - Harbour House, Portway, Preston, PR2 2DW
- Online - Select the team you want to contact below and complete the form
Call us
For repairs that require emergency assistance outside the hours of 8am - 5pm call us on 0800 953 0213
Our Repairs Team is available Monday, Tuesday, Wednesday and Friday 8am - 5pm and Thursday 8am - 2pm. All our other teams are available Monday - Friday 9am - 5pm.
- Option 1 – For new or existing repairs, gas service, grass cutting, an adaptation or home improvements
- Option 2 – For Select Move housing applications or property offers
- Option 3 – For queries regarding your rent account or to make a payment
- Option 4 – For support with welfare benefits, grants or if you are struggling financially
- Option 5 – For anything related to your tenancy, terminating your tenancy or to report anti-social behaviour
- Option 6 – For all other services including, Engagement, Complaints and Finance
Visit Us
Visit our offices at Harbour House, Port Way, Preston, PR2 2DW are open 10am to 4pm Monday to Friday.
Online
If you would prefer to contact us online, select the team you want to contact below and complete the form. The form will be sent to the relevant team who will contact you back within two working days.
Which team do you need to contact?
We will not share your information for marketing purposes with any companies outside of our group. If you would like to know more about how we process personal data and your rights in relation to data protection click on the 'Data Protection' link at the bottom of any page on the website. Alternatively, for further information, please contact the Business Assurance Team on 0800 953 0213 (option 6).