Community Gateway Association Accessibility Statement

This accessibility statement applies to www.communitygateway.co.uk 

The goal of this website is to guarantee the accessibility of its content and services for individuals who require additional access support. Resources have been dedicated to enhancing the website’s user-friendliness and accessibility, driven by the aligned mission with Recite Me that every individual deserves to experience and engage with digital content, equally.

Measures to support accessibility 

This website takes the following measures to ensure accessibility: 

• Include accessibility as part of our mission statement. 

• Include accessibility throughout our internal policies. 

• Integrate accessibility into our procurement practices. 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with additional access needs.. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.1 level AA (work in progress).

Accessibility Efforts & Disclaimer 

We remain dedicated to the ongoing enhancement of the accessibility of our website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with additional access needs is a shared ethical responsibility. We are always striving to enhance the accessibility of all pages and materials on our website, it’s possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user’s experience.

Reporting Accessibility Problems with this Website 

We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, then please contact us on the details below and we will provide you with an accessible alternative. 

Communications Team – communications@communitygateway.co.uk – 0800 953 0213 

When you contact us with an accessibility concern, we will aim to provide a response within two working days. If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, you can raise a complaint by emailing complaints@communitygateway.co.uk or calling us on 0800 953 0213 (option 6).  You can also contact the Equality Advisory and Support Service (EASS) on 0808 800 0082. The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards. 

Third-party content and functionality 

We may make use of third-party resources that embed content on our website. Wherever possible we will ensure these are conformant. 

Technical Information About this Website’s Accessibility 

Our organisation is committed to making its website accessible to all visitors, in line with regional regulations and we aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA. 

Technical specifications 

Accessibility of this website relies on the following technologies to work with the combination of web browsers and any assistive technologies or plugins installed on your computer:  

• HTML  

• CSS  

• JavaScript  

These technologies are relied upon for conformance with the accessibility guidelines used. 

What we are doing to improve accessibility 

Our accessibility journey is continuing. We regularly review our website and its content to identify and fix known issues. We can do this by running a check of our website with the Recite Me Accessibility Checker. 

We also have a group of tenants who periodically test our website to ensure it is easy to navigate and find relevant information. If you would like to join the group, please email, get.involved@communitygateway.co.uk or call 0800 953 0213 (option 1). 

This statement is reviewed at least once a year and updated.