What is an Emergency Repair?
If you need an emergency repair, we’ll do everything we can to get it sorted quickly.
An emergency repair is something that poses an immediate risk to your health, safety or security. This is why it’s important we look at these jobs first.
The repairs team remains here to help you, but ask that you consider carefully if your repair is an emergency prior to calling.
Emergency repairs consist of:
- Uncontainable leak
- Total loss of power
- Total loss of heating and hot water in a home without alternative forms of hot water e.g. electric shower.
- Serious security breach (such as an insecure front door)
- Major structural damage
To report an emergency repair out of office hours (8am - 5pm) call us on 0800 953 0213 (option 1).