We have had reports of cold callers asking to gain entry into properties saying they are carrying out a survey. Please stay vigilant and always check for ID, if you are in any doubt call us on 0800 953 0213.
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Your Tenancy Documents

Tenancy Policy Your Guide to Tenancy Agreements

Your tenancy documents outline your rights and responsibilities as a tenant, and the rights and responsibilities of Community Gateway.

Your Guide to Your New Home Your Guide to Ending Your Tenancy

Tenancy Agreements

As your landlord, we have a responsibility to provide you with accessible information about your rights in respect of our legal obligations and regulatory requirements that we must meet in connection with the homes, facilities and services we provide to you.

Your tenancy agreement is the legal contract that describes your rights and responsibilities (as the tenant) and our rights and responsibilities (as the landlord). It also tells you about the services you can expect from us. If you have any questions about your tenancy agreement please contact us on 0800 953 0213 (option 2).