Corporate Plan
We are delighted to launch our new Corporate Plan, which outlines our ambitions and priorities and takes us to 2030.
The plan has been developed by listening to the views of our tenants, gathered through engagement activities such as The Big Conversation and roadshows, and via the feedback you give us through surveys, and your comments, complaints and compliments.
The Plan, which has been approved by our Board and Gateway Central (our tenant committee) focuses on seven key priorities and outcomes:
We will provide great customer service
Our tenants benefit from great customer service, and value and trust CGA as their landlord.
We will provide safe, well-maintained homes
Our tenants live in safe, well-maintained homes.
We will provide more affordable homes
We will continue to grow and provide a greater choice of good quality, affordable homes.
We will make a difference in our communities
Our tenants live in well-kept neighbourhoods and are actively involved in making their communities better places to live.
We will be a great place to work
We have a skilled, talented, and engaged workforce and a working environment that allows them to provide an excellent customer service.
We will manage our business to the highest of standards
We are efficient, resilient and well-run.
We will create a sustainable future
Our tenants live in homes that are energy efficient. We have a clear strategy in place to become carbon neutral by 2050.