Ways to pay your rent

Paying rent

We want to make paying your rent as easy as possible. There are a number of ways you can pay and manage your rent payments to us

 

 

Direct Debit

This is the easiest way to pay. You can set a direct debit up for any date in the month to tie in with when you get your income. Please contact the Rent Recovery team for a direct debit form.

Standing Order

You can pay directly from your bank account, either weekly, fortnightly, four weekly, or monthly. Please contact the Rent Recovery team for a standing order form.

Online payment

You can pay your rent online by logging on to the Allpay website and clicking on ‘make an online payment’. You will need your Payment Reference Number (PRN) to use this service. Your PRN is the 19 digit number found on your rent card.

Mobile phone app

The Allpay app allows you to make payments from your Apple or Android phone. Download the app from Apple app store, Windows phone store or Google Play.

24-hour Allpay payment line

You can pay your rent at any time by calling the Allpay automated payment line on 0330 041 6497. You will need your Payment Reference Number (PRN) to use this service. Your PRN is the 19 digit number found on your rent card.

Post Office or Paypoint outlet

You can pay your rent at any Post Office or Paypoint outlet using your rent card. To find your nearest payment outlet, log on to www.allpay.net/outlets

By phone using your Debit/Credit card

You can pay your rent using a debit or credit card over the phone. Contact us on 0800 953 0213 or 01772 268000 between 8:30am – 5pm to make your payment.

Cheque

Cheques should be made payable to Community Gateway Association and sent to our Head Office – Harbour House, Port Way, Preston, PR2 2DW.