Domestic Abuse
If you are experiencing domestic abuse, or you are worried about someone else, we are here to listen and support you.
Everyone has the right to live free from fear, intimidation and abuse. Don't suffer in silence.
If you are in immediate danger:
- Call 999 and ask for the police
- Contact the National Domestic Abuse Helpline on 0808 2000 247
How we can help you
Our Tenancy Management Team can offer advice and support to victims of domestic abuse who are CGA tenants and we can refer you to specialist services for help. We understand how devastating such abuse can be and how difficult it can be to gather the courage to open up to someone.
If you want to speak to us in your own language, just let us know and we can get someone to help translate.
How to contact us
- Call - 0800 953 0213 (option 5)
- Email - tenancy.management@communitygateway.co.uk
- Online - Fill in the form here
- Visit our office - Harbour House, Port Way, PR2 2DW (Mon - Friday 10am - 4pm)
What is domestic abuse?
Domestic abuse is when someone behaves in an abusive or violent way towards another person, usually within the home.
Domestic abuse is defined as physical, psychological, sexual or financial violence that takes place within an intimate or family-type relationship and forms a pattern of coercive and controlling behaviour. But domestic abuse doesn’t just stay at home - the impact on an someone's mental health and wellbeing, emotional and physical health, can come with them into other aspects of life.
We take reports of domestic abuse extremely seriously and will help you get the support you need. You can find out more about our approach in our Domestic Abuse Policy.
How we can help
We can offer advice and support to victims of domestic abuse. We understand how devastating such abuse can be and how difficult it can be to gather the courage to do something about it. If you approach us for support we will ensure that:
- You are treated with compassion and discretion
- Your confidentiality and privacy are respected
- We will agree all actions with you and only take action with your consent
We can offer help such as:
- Offering advice and support
- Offering referrals to specialist support agencies
- Advice about housing options
- Provision of extra security
- Taking enforcement action against the perpetrator of the abuse, such as applying for an injunction, or taking possession proceedings
Useful Contacts
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The PDVS helpline provides confidential, free advice, support and a listening ear to all victims of domestic abuse. They can provide specialist services and outreach support.
- Helpline: 01772 201601
- Email: enquiries@pdvs.org.uk
- Website: www.pdvs.org.uk
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Safenet refuge offer safe, confidential, secure, self-contained flats for women and children who are fleeing domestic abuse in Preston, they can also access refuge accommodation throughout the British Isles.
- Helpline: 01772 496177
- Email: contact@safenet.org.uk
- Website: www.safenet.org.uk
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LVS provide support for victims of domestic abuse and sexual violence. Specially trained staff will be able to help you access the right support and provide emotional support, guidance and practical help, whether you have been affected recently or in the past. All of the services are free and confidential.
- Helpline: 0300 323 0085
- Email: info@lancashirevictimservices.org
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You can call the free National Domestic Abuse helpline in confidence, 24 hours a day.
- Helpline: 0808 2000 247
- Website: www.nationaldahelpline.org.uk