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Safeguarding-page-header

Safeguarding

If you or someone you know is in immediate danger phone the police on 999. If you are not able to speak, press 55 at any time and you will be automatically transferred to the police.

Safeguarding Policy
Our Commitment to Safeguarding 

At Community Gateway, safeguarding is a key priority. We are committed to protecting the health, wellbeing and rights of everyone living in our community. We believe everyone has the right to feel safe, respected and protected from harm and we are committed to preventing abuse and neglect wherever we can.

We take safeguarding seriously and will:
  • Act quickly if we have concerns about the safety or welfare of someone
  • Listen carefully and treat everyone with respect and dignity
  • Work in partnership with local authorities, the police, health services and other agencies to protect people from harm
  • Treat all concerns sensitively and confidentially, sharing information only when it is necessary to keep someone safe.
Our Safeguarding Team
Sharon Cowan-Stout
Sharon Cowan-Stout

Safeguarding Team Leader

Sharon Cowan-Stout

Safeguarding Team Leader

Sam Holt
Samantha Holt

Senior Safeguarding and Complex Case Officer

Samantha Holt

Senior Safeguarding and Complex Case Officer

What is Safeguarding?

Safeguarding is the term we use for how we will keep the most vulnerable people in our communities safe from harm, abuse or neglect. It is about taking responsibility for protecting the health, well-being and human rights of people who might be vulnerable to abuse. It is important to be aware of the risks of abuse and know how to respond to the warning signs. Abuse can happen to anyone and our Safeguarding Policy supports children, young people and adults and sets out how we aim to protect those who maybe at risk from abuse, harm or neglect.

At CGA we take our safeguarding responsibilities very seriously and are committed to ensuring that all CGA colleagues understand what actions to take to support and protect all our tenants and their families or those that become known to us.

How to Report a Concern
Everyone has a part to play in Safeguarding. If you believe a child, young person or vulnerable adult is being harmed or at serious risk of harm, contact the police on 999 immediately.
If you are concerned about a child or adult’s welfare, or how they are being treated but do not believe it is an emergency, contact your local adult’s or children’s safeguarding team to discuss your concerns and get advice. 
If you report a concern directly to us we will:
  • Listen to you and take your concerns seriously
  • Support you to make choices
  • Support and represent those who need protecting
  • Share information safely and appropriately
  • Keep you informed of any action we are going to take
  • Provide you with support and advice
  • Take any necessary steps to ensure you are not in immediate danger from harm
Contact us to report a Safeguarding concern
We have a dedicated Safeguarding Team who can provide advice and support.