
Tenancy Fraud
We are committed to preventing, detecting and taking action against tenancy fraud. If you suspect someone is commiting tenancy fraud please report it to us.
At Community Gateway Association, we provide safe, secure and affordable homes for people who need them. Tenancy fraud is when someone occupies a home unlawfully, preventing those in genuine need of a home from accessing a place to live. Tenancy fraud contributes to the shortage of affordable homes and longer waiting lists. By stopping tenancy fraud, we can make sure homes go to those who genuinely need them and help keep our communities safe.
What is tenancy fraud?
Tenancy fraud can take many forms, including but not limited to:- Subletting all or part of a property without permission
- Leaving a property empty and not using it as your main home
- Providing false information or withholding relevant facts during your application
- Wrongly claiming the right to live in a property after a tenant has passed away
- Giving false information to access Right to Buy/Acquire discounts
- Accepting money to pass on a tenancy or keys to a property
- Abandoning a property while keeping the tenancy
- Making false housing benefit claims
Report Tenancy Fraud
- Call 0800 953 0213 option 5 (Monday - Friday 9am - 5pm)
- Email tenancyservices@communitygateway.co.uk
- Visit us Harbour House, Port Way, PR2 2DW (Monday - Friday 10am - 4pm)
We have zero tolerance for tenancy fraud and take all reports seriously. Any information you provide will be treated confidentially and will only be shared if we have a legal obligation.