Sign Up Information
On this page, you'll find lots of useful information and leaflets relating to your property. If you have any questions, please call us on 0800 953 0213 (option 2)
Your Guide to Your New Home
We aim to ensure you move into a clean, well-maintained property where everything works as it should. We have set clear standards for the condition of your home, which are explained in this guide.
Your Guide to Electrical Safety
To help keep your home safe, we carry out regular checks on your home’s electrical supply and wiring. This guide explains what is involved and the ways we work with you to keep your home safe.
Your Guide to Fire Safety
This guide explains everything relating to fire safety, including what you can expect from us, how you can keep yourself safe, common causes of fires and how to prevent them.
Your Guide to Gas Safety
As part of our work to keep your home safe, we carry out yearly gas servicing and safety checks for all
properties. We also service your home’s smoke and carbon monoxide (CO) detectors at the same time.
Your Guide to Legionella
Legionella bacteria occur naturally in rivers and streams – sometimes making their way into your home’s water supply. They aren’t a problem if you take the necessary precautionary measures, which we cover in this guide.
Your Guide to Asbestos
In this guide, we explain what you can expect from us if your home has asbestos and what you need to do. Please be assured, we monitor the standard of our homes with great care, as part of our commitment to being a provider of safe and decent homes.
Your Guide to Aids & Adaptations
Find out how to request support and adaptations for your home, to help you remain living in your home comfortably - like adding grab rails, ramps, key safes and more.