Opportunities to Shape our Services
Your views are really important in helping to shape the services we provide. From our repairs service to our communities and future plans, we have some great opportunities for you to influence decisions that matter to our tenants and communities.
We are currently recruiting tenants to join two of our groups, offering opportunities to have your voice heard and help influence decisions that improve our services.
Homes and Services Committee
A paid opportunity for tenants to work alongside Board Members and colleagues to influence business decisions and hold us to account on our performance and future direction. Click here to find out more.
Tenant Voice Group
A great opportunity for tenants to have their say, influence how services are delivered and help make sure tenant feedback leads to real improvements. Click here to find out more.
We are looking for tenants who:
Work well as a team
Understand tenant needs
Embrace change and ideas
Want to improve services
Want to learn and develop
Homes and Services Committee
Do you want to help shape the future of Community Gateway and make sure tenants' voices are heard?
We are looking for tenants to join our Homes and Services Committee, helping to influence decisions, improve services and ensure tenants' voices are heard. As a Tenant Member, you will work alongside other tenants, Board Members and colleagues to:
- Influence decisions that affect tenants, homes and communities
- Hold us to account for the quality of our housing and support services
- Review performance and help identify opportunities for improvement
- Ensure tenants' views and experiences are considered when decisions are made
- Help shape the future direction of Community Gateway
As part of this role, you will also become a member of our Tenant Voice Group, helping to strengthen the connection between tenant feedback and decision-making.
You will attend approximately eight meetings each year (including Tenant Voice Group meetings), review meeting papers in advance and share your views, experiences and ideas to help inform decisions. In recognition of your time and contribution, you will receive an annual payment of £2,132, plus full training and support to help you develop your skills and knowledge in the role.
No previous experience is required. If you care about your community and want to make a difference, we would love to hear from you.
You can learn more about how the Homes and Services Committee and Tenant Voice Group fits within Community Gateway's governance structure and how tenants help shape decision-making across the organisation by visiting our Boards and Committees page.
Want to know more?
Call us
0800 953 0213 (option 6)
Ready to apply?
Apply here
click here or scroll to the bottom of this page to complete the application form.
Tenant Voice Group
We're looking for tenants to join our Tenant Voice Group, helping to make sure that tenants' views are listened to and acted upon. As a member you will help us to:
- Make sure we are open and transparent with tenants and involve them in decisions
- Oversee consultation and make sure tenant feedback leads to action
- Monitor our Tenant Voice Tracker and the progress of changes we have committed to
- Review how we support communities and invest in our neighbourhoods
- Oversee how our Customer Services Commitments are delivered to provide a good, consistent service
You will need to attend at least four meetings per year (around eight hours in total), read papers and prepare for meetings in your own time, attend training sessions and share your views, experiences and ideas. In return, you will receive thank you vouchers in recognition of your time and contribution, plus have the opportunity to make real changes, influences our services, learn new skills and support your own personal development.
No previous experience is needed, training and support will be provided.
Want to know more?
Email us
Call us
0800 953 0213 (option 6)
Ready to apply?
Apply here
click here or scroll to the bottom of this page to complete the application form.