Submit Feedback
Complete the form to share your feedback
We welcome all feedback and encourage tenants to tell us when things have not gone well. By listening to your experiences, we can make changes to improve our services. Please share your feedback by completing the form below.
Alternatively, you can share your feedback by contacting us via any of the methods below:
- Phone - 0800 953 0213 (option 6) and ask for the Service Improvement Team
- Email - complaints@communitygateway.co.uk
- Visit us - Harbour House, Portway, Preston, PR2 2DW
- Write to us at - FREEPOST RTSY-EKRT-ASKR - Service Improvement Team, Community Gateway Association, Harbour House, Portway, Preston, PR2 2DW.
Examples of the feedback we have received and the improvements we have made, can be found here.