Submit a Complaint
Complete the form and our team will get back to you.
If you are dissatisfied with a service you have received from us and want us to investigate it, please complete the form below.
Alternatively, you can submit a complaint via any of the methods below:
- Phone - 0800 953 0213 (option 6) and ask for the Service Improvement Team
- Email - complaints@communitygateway.co.uk
- Visit us - Harbour House, Portway, Preston, PR2 2DW
- Write to us at - FREEPOST RTSY-EKRT-ASKR - Service Improvement Team, Community Gateway Association, Harbour House, Portway, Preston, PR2 2DW.