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Submit a Complaint

Complete the form and our team will get back to you.

If you are dissatisfied with a service you have received from us and want us to investigate it, please complete the form below.

Alternatively, you can submit a complaint via any of the methods below: 

  • Phone - 0800 953 0213 (option 6) and ask for the Service Improvement Team
  • Email - complaints@communitygateway.co.uk
  • Visit us - Harbour House, Portway, Preston, PR2 2DW
  • Write to us at - FREEPOST RTSY-EKRT-ASKR - Service Improvement Team, Community Gateway Association, Harbour House, Portway, Preston, PR2 2DW.
More details of our Complaints Process can be found here.

Submit a Complaint