Anti-social behaviour

Duddle Lane

We are committed to tackling anti-social behaviour (ASB) and by working together we can prevent ASB and make your neighbourhood better for everyone.

If you are experiencing or have witnessed anti-social behaviour in your home or neighbourhood, please report it to us as soon as possible.

ASB Leaflet

You can report anti-social behaviour to us using any of the following methods. 

 

What is anti-social behaviour?

The legal definition of anti-social behaviour is "‘Acting in a manner that caused or was likely to cause harassment, alarm or distress to one or more persons not of the same household as the subject". It covers a wide range of actions. Examples of anti-social behaviour include:

  • Harassment, intimidation or any threatening or hateful behaviour
  • Negative behaviour or actions directed at someone, which are racially aggravated or based on prejudice
  • Vandalism, property damage and graffiti
  • Damaging or threatening to damage another person’s possessions and/or home
  • Pet nuisance ie. uncontrolled animals
  • Noise nuisance eg loud music

If you, or anyone in your neighbourhood, is in immediate danger or a crime has been committed:

  • Call the Emergency Services on 999
  • If it is a non-emergency, please call 101
  • Or call Crimestoppers on 0800 555 111

How do we take action?

Our specialist team of Tenancy Management Officers will carry out an early assessment of the report. We will ask you questions about the incident and the events leading up to it to identify any urgent actions that need to be taken.

An action plan will be agreed with you setting out the following:

  • How the initial investigation will be carried out
  • How you can work with us to provide the necessary evidence (this may involve keeping a written or recorded diary)
  • The most appropriate method of resolution with realistic outcomes
  • How often you will be contacted and by your preferred method of communication throughout the case

We aim to resolve cases quickly and efficiently, however, anti-social behaviour can be a complex, lengthy process which can involve multiple agencies (eg the police, Environmental Health, mental health services) and so it can be difficult to give timescales. We aim to contact all new complainants within one working day upon receipt of the complaint.

ASB reporting form

You can also report anti-social behaviour using the form below.

If you know the name and address of the person you think is responsible for the anti-social behaviour, please include it in the form as this can help our investigation.

Please note that in order for us to log a report all fields must be completed.

 

Report anti-social behaviour

Note: Questions marked by * are mandatory