Chair's Blog - October 2024
I’m excited to share some key highlights from our recent Community Gateway Board meeting in October.
Working together to provide homes and communities our tenants can be proud of with services they value and trust.
We have made changes to our Community Fund to support projects which help to create safer and greener communities.
We have taken Membership to a whole new level! You can now earn points and rewards for having your voice heard - you don't want to miss it.
There are plenty of opportunities to get involved and have your voice heard, whether that's online, in-person or by completing a survey.
We want to hear from you and gather your feedback about the services we provide across the organisation. This includes GreenCare and Repairs, a new 'Good Neighbour Agreement', proposed Customer Service Commitments and more.
This consultation series is running from September - November 2024 and we're hoping to hear from a wide range of CGA tenants. Find out more and complete a survey today.
I’m excited to share some key highlights from our recent Community Gateway Board meeting in October.
Winter might feel like it’s a while away, but it is the perfect time to test your heating. By checking it now, you can spot any issues early and let us know before the cold weather starts.
At Community Gateway, we’re always looking to improve our services and ensure they meet your needs as a tenant. One way we achieve this is by actively seeking your feedback. From Monday, 30th September 2024, a selection of tenants will be asked to share their views and experiences about the services we provide.
It was great to welcome over 100 tenants, family members, Board members, and partners to our head office at Harbour House for our Big Get Together and Annual General Meeting (AGM).
On Wednesday, 11th September, Community Gateway Association (CGA) hosted a successful Gas Forum as part of this year’s Gas Safety Week. The event brought together 18 gas safety and servicing professionals from across the Northwest for a three-hour session filled with insightful presentations and discussions on key industry challenges.
We are proud to be supporting Gas Safety Week 2024, taking place from 9th to 15th September. At Community Gateway, your safety is our top priority and this year’s theme is all about the importance of ‘Checking.’ Whether it’s scheduling your annual gas safety check or ensuring that your carbon monoxide alarm is working, every check is crucial in keeping you and your loved ones safe. Gas Safety Week is the perfect reminder of why these checks matter and how they contribute to you and your family’s safety.
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In this session, we'll shine a spotlight on our rents and tenancy support services, offering you the opportunity to share your views and suggest improvements.
The session will run from 5-7pm, food will be provided and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
In this session, we'll shine a spotlight on our engagement and communications service, offering you the opportunity to share your views and suggest improvements.
The session will run from 5-7pm, food will be provided and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
In this session, we'll shine a spotlight on our Housing Pathways service, offering you the opportunity to share your views and suggest improvements.
The session will run from 2-4pm, food will be provided and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
In this session, we'll shine a spotlight on our Leaseholder service, offering you the opportunity to share your views and suggest improvements.
The session will run from 5-7pm, food will be provided and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
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