Homepage slider - Customer Service Commitments

Customer Service Commitments

At Community Gateway, our tenants are at the heart of everything we do. Our Customer Service Commitments are shaped by your feedback and clearly set out the service standards you can expect from us.

View our Customer Service Commitments

Slider 2 - Get Involved

Amplifying the Tenant's Voice

2025 has got off to a flying start! Over 100 tenants have already shared their thoughts in both in-person and online feedback sessions. Find out more about getting involved.

Find out more

Slider 3 - Community Work

Gateway in the Community

Over the past two months, we have been carrying out lots of improvement works in your communities. Find our what we've been doing.

Current Projects

Slider 4 - Calendar of Events

Upcoming Events

Are you registered on our Tenant Hub? The next edition of our newsletter is packed full of events and activities to keep the kids busy over the half-term break. Sign up now!

Events Calendar

Important Update on Radio Teleswitch Service (RTS) Electricity Meters

We may have contacted you about some important changes that affect you if you have a Radio Teleswitch (RTS) electricity meter.

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Group of tenants

The Big Get Together and Annual General Meeting 2025

It was great to welcome over 100 tenants, family members, Board members, and partners to our head office at Harbour House for our Big Get Together and Annual General Meeting (AGM).

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Gas Safety Week 2025

At Community Gateway Association, we are committed to keeping you safe, that is why we are proud to support this year’s Gas Safety Week 2025, taking place from 8th to 14th September.

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Celebrating #StartsAtHome Day

Today, we are excited to join the National Housing Federation in celebrating #StartsAtHome Day! At Community Gateway Association, we are passionate about raising awareness of the incredible difference supported housing makes to lives every day.

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Image of Chair of Board Phil

Chair's Blog - August 2025

Welcome to my latest update as Chair of Community Gateway’s Board, following our recent Board meeting at the end of July.

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Gateway Central Chair Alex

Gateway Central Blog - August 2025

It was another busy meeting at Gateway Central, so here’s a quick round-up of what we covered.

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A large group of people stood with shovels in a green space, having planted a micro-wood in Ingol

Rob Wakefield shaking hands with another person wearing an orange high vis jacket, handing over a set of keys

Red and yellow wildflowers blooming outside of The Filberts communal building

High angle drone shot of 8 red brick bungalows on a new estate

A person wearing high vis with headphones on and a hedge trimmer, working on a building outside a red brick house

Moor nook allotments, with beds showing greenery growing from them

ELT and Development at Ribble Heights-1

Summer-Roadshow-artwork-1

Sep 26 11:00

Summer Roadshow - St Matts

Shakespeare Road, PR1 5RB

This Summer, we are hitting the road and bringing Community Gateway to you!

young-children-making-diy-project-from-upcycled-materials

Every Monday, 1-3pm

Arts & Crafts Club

The Hub at St Bernards, Elswick Road, Ashton-on-Ribble, Preston, PR2 1NT

Come along to have fun with arts and crafts

close-up-volunteers-collecting-food-donations

Every Tuesday, 10am - 12pm

Parish Pantry

Ascension Church, 450 Watling Street Road, Ribbleton, Preston PR2 6UA

For families who require assistance in providing basic food items for their household

friends-enjoying-hot-coffee-together

Every Friday, 10am-12pm

Brew and Chats

The Hub at St Bernards, Elswick Road, Ashton-on-Ribble, Preston, PR2 1NT

Grab a brew and a chat at The Hub at St Bernards

people-cooking-enjoying-food

Every Friday, 1:30-3:30pm

Thrifty Kitchen Cook Along

The Intact Centre 49 Whitby Avenue, Ingol Preston PR2 3YP

Come along to this FREE weekly cooking session