Ways To Get Involved

We have a range of involvement opportunities for you to choose from, allowing you to get involved with us at a time and place which suits you.

Informing You

Stay up-to-date with all our current opportunities as well as what's going on in your local community through a number of ways:

Gateway News – Our quarterly newsletter features all the latest news and stories from CGA, as well as details of what’s going on in your local community and upcoming events.

Digital channels – Our website and social media channels allow you to quickly access the information you need at a time and location best for you. From giving your views on issues important to you, to participating in live Q&A sessions and completing online surveys, there are lots of ways for you to get involved with us online.

Not confident in using online services?

The team are on hand to provide digital training and support; tailored to meet individual needs they will be able to get you online in no time. 

Supporting You

We are more than just a landlord and recognise that sometimes both individuals and communities need that extra bit of support.

We offer bespoke employment and skills training through our Gateway2Employment initiative which supports individuals moving into training, education and employment.

Involving You

We want to involve you in the work we do at CGA, both in terms of the community and how we run the organisation. From attending our AGM, to sitting on our Gateway Central Committee, there are many ways you can have your say and really help shape the services you receive.


We have various involvement opportunities designed around how much time you have to spare. Our ‘bite-sized’ activities can take as little as ten minutes to complete and are a great way for you to quickly and easily get involved. Activities include attending community events, consultation sessions and focus groups. You can also take part in surveys, attend our AGM and become a member.

Take Part in Surveys

Complete one of our quick surveys online, over the phone or in writing.


Have your say about subjects that matter to you.

Focus Groups

Take part in workshops dealing with specific topics and have your voice heard.

Become a Member

Become a stakeholder and help us make key decisions regarding the organisations future.

Annual General Meetings

Due to the Covid 19 pandemic, things have to be a little different this year to keep everyone safe, so we are holding our Annual General Meeting online. We hope lots of our Members will attend the event to see everything that has been going on at Community Gateway over the past year. 

If you are a Member you will still have the opportunity to vote at the AGM, but we are asking that you do this before the event by completing the proxy form and RSVP below, or by returning the paper version of the forms which you will receive alongside the Annual Report.

You can read the Agenda and the supporting papers for the AGM by clicking here.

All Members who attend and watch the full event and complete the survey at the end of the event will receive a £5.00 gift voucher and will be entered into a prize draw to win £250 vouchers of your choice! Please return both forms by the 4th September.

If you have any queries about the papers or the AGM, please contact our Governance Team on 01772 268013 or email elaine.platt@communitygateway.co.uk


RSVP and Proxy Voting online form

To: The Company Secretary, Community Gateway Association Ltd.

Being a Member of the above named Association, I (the below named)

hereby appoint the Chair of the Annual General Meeting as my Proxy to vote in my name and on my behalf at the Annual General Meeting of the Association, to be held on 10th September 2020, and at any adjournment thereof…..


Note: Questions marked by * are mandatory

  For Against Abstain
AGM Resolution 1 Approve the minutes of the previous Annual General Meeting held on 11th September 2019.
AGM Resolution 2 Approve the Directors’ Report and Financial Statements, for the period ending 31st March 2020.
AGM Resolution 3 Approve the appointment of Beever and Struthers as auditors for the forthcoming year
AGM Resolution 4 Re-appoint Sue Lyons as a Tenant Board Member
AGM Resolution 5 Appoint Phil Parramore as a Tenant Board Member
AGM Resolution 6 Approve progress against the Community Empowerment Strategy
AGM Resolution 7 That Rules of the Association are amended to: C20.1 Before any General Meeting can start its business there must be a quorum present. A quorum is one-tenth of all Members, with a minimum number of 50. At least 50 Members must be present in person. C20.2 For the purposes of rules C23.1 and these rules, a Member shall be deemed to be present in person (whether or not all attendees are assembled in one place) if they are either: •present physically at the place of the meeting; or •they are present through any medium which permits those attending to be able to hear, comment, and vote on any resolutions being considered by shareholders at the relevant general meeting (including by way of telephone or video conferencing or such other means as may be authorised by the board from time to time). C23 The Chair of any General Meeting can: C23.1 take the business of the meeting in any order that the Chair may decide; and C23.2 adjourn the meeting if the majority of the Members present agree (within the meaning given in rule C20.2). An adjourned meeting can only deal with matters adjourned from the original meeting. An adjourned meeting is a continuation of the original meeting. The date of all resolutions passed is the date they were passed (as opposed to the date of the original meeting). There is no need to give notice of an adjournment or to give notice of the business to be transacted.

In The Thick Of It

For those with a little more time on their hands, our numerous ‘In the thick of it’ engagement opportunities are ideal. Activities generally take 1-2 hours on average and you can commit as much time as you have available. Activities include becoming a community champion or volunteer, participating in a neighbourhood study, joining a task and finish group or becoming a mystery shopper.

Neighbourhood Studies

Have your say in these community-led studies and help shape and improve your local area.

Mystery Shopping

Test our services and give feedback to help us make improvements. Options include making phone calls and visiting us.

Community Champions

Build stronger communities and improve your local area by helping to organise events.

Task and Finish Group

Focused on specific topics, these time-limited groups allow you to review areas of special interest to you.


Our strategic engagement activities are designed for those wanting to really roll their sleeves up and get involved at the very highest level. Such activities take 1-2 hours on average per month. Opportunities involve joining our Gateway Central tenant committee, becoming a member of our Scrutiny Group, representing us at a national level or applying to be a Tenant Board Member.

Join our Tenant Scrutiny Group

Learn how the organisation operates and make recommendations regarding improving operations and efficiency.


Gateway Central

Gateway Central is the strategic tenant committee responsible for overseeing tenant engagement, customer-facing business performance and various other areas of the business.

Become a Tenant Board Member

Lead the organisations strategic direction by becoming a Non-Executive Director.

National Events

Have your opinion heard and share learning at national consultations and conferences, as well as keep up to date with national housing issues.