Ways To Get Involved

We have a range of involvement opportunities for you to choose from, allowing you to get involved with us at a time and place which suits you.

Informing You

Stay up-to-date with all our current opportunities as well as what's going on in your local community through a number of ways:

Gateway News – Our quarterly newsletter features all the latest news and stories from CGA, as well as details of what’s going on in your local community and upcoming events.

Digital channels – Our website and social media channels allow you to quickly access the information you need at a time and location best for you. From giving your views on issues important to you, to participating in live Q&A sessions and completing online surveys, there are lots of ways for you to get involved with us online.

Not confident in using online services?

The team are on hand to provide digital training and support; tailored to meet individual needs they will be able to get you online in no time. 

Supporting You

We are more than just a landlord and recognise that sometimes both individuals and communities need that extra bit of support.

We offer bespoke employment and skills training through our Gateway2Employment initiative which supports individuals moving into training, education and employment.

Involving You

We want to involve you in the work we do at CGA, both in terms of the community and how we run the organisation. From attending our AGM, to sitting on our Gateway Central Committee, there are many ways you can have your say and really help shape the services you receive.


We have various involvement opportunities designed around how much time you have to spare. Our ‘bite-sized’ activities can take as little as ten minutes to complete and are a great way for you to quickly and easily get involved. Activities include attending community events, consultation sessions and focus groups. You can also take part in surveys, attend our AGM and become a member.

Take Part in Surveys

Complete one of our quick surveys online, over the phone or in writing.


Have your say about subjects that matter to you.

Focus Groups

Take part in workshops dealing with specific topics and have your voice heard.

Become a Member

Become a stakeholder and help us make key decisions regarding the organisations future.

Annual General Meetings

Attend our Annual General Meeting and cast your vote.

In The Thick Of It

For those with a little more time on their hands, our numerous ‘In the thick of it’ engagement opportunities are ideal. Activities generally take 1-2 hours on average and you can commit as much time as you have available. Activities include becoming a community champion or volunteer, participating in a neighbourhood study, joining a task and finish group or becoming a mystery shopper.

Neighbourhood Studies

Have your say in these community-led studies and help shape and improve your local area.

Mystery Shopping

Test our services and give feedback to help us make improvements. Options include making phone calls and visiting us.

Community Champions

Build stronger communities and improve your local area by helping to organise events.

Task and Finish Group

Focused on specific topics, these time-limited groups allow you to review areas of special interest to you.


Our strategic engagement activities are designed for those wanting to really roll their sleeves up and get involved at the very highest level. Such activities take 1-2 hours on average per month. Opportunities involve joining our Gateway Central tenant committee, becoming a member of our Scrutiny Group, representing us at a national level or applying to be a Tenant Board Member.

Join our Tenant Scrutiny Group

Learn how the organisation operates and make recommendations regarding improving operations and efficiency.


Gateway Central

Gateway Central is the strategic tenant committee responsible for overseeing tenant engagement, customer-facing business performance and various other areas of the business.

Become a Tenant Board Member

Lead the organisations strategic direction by becoming a Non-Executive Director.

National Events

Have your opinion heard and share learning at national consultations and conferences, as well as keep up to date with national housing issues.