TENANCY MANAGEMENT SATISFACTION SURVEY

Questions

Note: Questions marked by * are mandatory











  Excellent Good Neither Poor Very Poor
Helpfulness
Politeness
Willingness to listen
Ability to deal with your query




  Very satisfied Fairly satisfied Neither Fairly dissatisfied Very dissatisfied
The advice provided by staff
The support provided by staff
The speed with which your case was dealt with
The speed with which your case was dealt with
6. How satisfied or dissatisfied are you with the final outcome of your anti-social behaviour complaint?



























How we use your data

The Community Gateway Association Group only collects and processes personal data that is necessary for us to offer you a service or perform our duties as an organisation. The data you provide on this form is used to enable the Tenancy Management Team to analyse its performance and make changes necessary to improve services.  Our legal basis for collecting the information on this form is your consent. If at any point you wish to withdraw your consent in relation to CGA collecting your data for this purpose you can contact the Tenancy Management Team on 0800 953 0213.

We will not share your information for marketing purposes with any companies outside of our group.

 

If you would like to know more about how we process personal data and your rights in relation to data protection, please visit www.communitygateway.co.uk and click on the “Data Protection” link at the bottom of any page on the website. Alternatively, for further information, please contact the Business Assurance Team on 0800 953 0213.