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Together With Tenants

Community Gateway is delighted to announce that it’s working with the National Housing Federation as part of its “Together With Tenants” programme.

Housing associations like us, work really hard to create positive relationships with tenants and residents, while aiming to provide safe, decent and affordable homes. We can’t do our job properly without the input from our tenants and residents, as they let us know where we can make improvements, so we can make changes happen that will benefit and support whole communities as well as individuals.

We also think it’s important for tenants and residents to have a strong collective voice, which is why we support the A Voice for Tenants steering group and its aim to establish a national body for tenants. 

Early Adopter

CGA has agreed to be one of the first organisations to test out the Together with Tenants proposals 4 point plan once it has been refined following consultation.

The “Together With Tenants” draft plan includes 4 proposed actions:

1.    A new requirement in the National Housing Federation Code of Governance for boards to be accountable to their tenants and residents. 

2.    A new Together with Tenants Charter setting out what tenants and residents can expect from their housing association landlord. 

3.    Tenant and resident oversight and scrutiny of the charter, with a report on how their landlord is doing against the charter commitments. 

4.    A closer link with regulation.

We will be sharing experiences, findings and feedback

CGA recognised

A recent report from Shelter ‘A vision for Social Housing’ directly referenced CGA as ‘best practice’ around tenants having a voice in landlord governance and decision making. We are delighted that CGA’s contributions are being recognised.

Have your say

The National Housing Federation wants to know your views. To participate in an online questionnaire or get in touch, visit: or call us on 0800 953 0213 for more information.