Support for victims of domestic abuse during covid-19
With current UK Government guidelines urging us all to stay at home during the Covid-19 outbreak, we are fully aware that this can have a serious impact on victims of domestic abuse and possibly hinder access to routes providing support and safety.
We’d like to assure you that we are still here to support anyone who is at risk of or experiencing domestic abuse at this uncertain time and we can help you to seek advice if needed.
For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you, including police response, online support, helplines, refuges and other services. You are not alone.
Friends, family, neighbours and community members can be a vital lifeline to those living with domestic abuse. If you are worried that someone you know may be a victim of domestic abuse, reassure them that the police and support services are still there to help and direct them to sources of support.
Silent Solutions Calls
Familiarise yourself with The Silent Solution system. This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.
When somebody calls 999, an operator will ask which emergency service is required. If you are not able to ask for help, your call will be forwarded to a police system and you will hear an automated message.
If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency.
Community Gateway can help you.
The Tenancy Management team can offer advice and support to victims of domestic abuse who are CGA tenants and we can refer you to specialist services for help. We understand how devastating such abuse can be and how difficult it can be to gather the courage to open up to someone.
If you approach us for support we will ensure that:
- You are treated with compassion & discretion
- Your confidentiality and privacy are respected
- We only take action with your consent
Further information on how we can help those suffering Domestic Violence, can be found in our Domestic Abuse - Don't Suffer Leaflet
Useful Contacts
In an emergency situation, always call the police 999
We work with local specialist partners who provide assistance, advice, support and practical help.
Preston Domestic Violence Service (PDVS)
PDVS helpline provides confidential, free advice, support and a listening ear to all victims of domestic abuse. They can provide specialist services and outreach support.
Helpline: 01772 201601 Email: enquiries@pdvs.org.uk Website: www.pdvs.org.uk
Safenet Refuge Preston
Safenet refuge offer safe, confidential, secure, self-contained flats for women and children who are fleeing domestic abuse in Preston, they can also access refuge accommodation throughout the British Isles.
Helpline: 01772 496177 Email: contact@safenet.org.uk Website: www.safenet.org.uk
Lancashire Victim Support (LVS)
LVS Provide support for victims of domestic abuse and sexual violence. Specially trained staff will be able to help you access the right support for you and provide emotional support, guidance and practical help, whether you have been affected recently or in the past. All of the services are free and confidential.
Helpline: 0300 323 0085 Email: info@lancashirevictimservices.org
National Domestic Abuse Helpline
You can call the National Domestic Abuse helpline for free and in confidence, 24 hours a day.
Helpline: 0808 2000 247 Website: www.nationaldahelpline.org.uk
Broken Rainbow
National Domestic Abuse helpline for lesbian, gay, bisexual and transgender people
Helpline: 0845 260 55 60