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Helping Ensure a Strong Tenant Voice

Over the last year, we have invested heavily in providing more online resources for our customers, to complement more traditional methods of communication.

It’s so important to us that we listen to our tenants and act on your views and our new Community Empowerment Strategy focuses on giving you more ways to have your say, together with increasing the diversity of customers who get involved with us. Adding more services online helps us achieve these aims. We’ve launched a tenant-only Facebook group which already has more than 400 subscribers, along with a new digital newsletter. If you would like to join, please click here and send a join request through to the team.

We’ve also set up a digital skills training programme so everyone can take advantage of these new resources.

We are pleased to see swathes of you turning to our social media as a simple way of finding support, engagement opportunities and the latest information on our services, although we still offer more traditional forms of communication like our quarterly Gateway News and sheltered housing newsletters, which you tell us you enjoy.

Take a look at the many ways you can get involved and have your say in the diagram below: