Frequently asked questions - Your Home

How do I exchange homes?

How do I exchange homes?

If you are looking to exchange your home, please visit the Exchange your Home section for more information.

What alterations can I make to my home?

What alterations can I make to my home?

Your home should feel like your own, and sometimes that means making changes. For some of these changes, you will need CGA’s permission. Find out more by visiting the Making Changes to your Home section.

How do I end my tenancy?

How do I end my tenancy?

If you would like to end your tenancy you will need to give notice, please call us on 0800 953 0213 or use the online form .

Can I add someone to my tenancy or assign my tenancy to someone?

Can I add someone to my tenancy or assign my tenancy to someone?

Any requests to make changes to your tenancy are reviewed on a case-by-case basis. Please call our Customer Services team on 0800 953 0213 or contact us via the online form to discuss this further.