Coronavirus (COVID19) 

Last updated 26th November 2020

To reduce the spread of COVID19, the Government has announced a new national lockdown from Thursday 5th November. For the latest Government advice on coronavirus, click here

The safety and wellbeing of our tenants, colleagues and contractors remains our number one priority and we understand that many of you will have growing concerns around the coronavirus Pandemic. We want you to know that Community Gateway are taking measures to minimise the disruption of our services and the potential spread of the virus to our tenants, staff and contractors. We are constantly monitoring this situation and will continue to follow the latest advice and guidance as provided by the Government.

Our head office at Harbour House remains closed to the public. 

Given the current, ongoing situation with coronavirus, we ask that any tenants requesting repairs, to please follow social distancing measures when we are visiting your home. We ask that you also notify Community Gateway if you or anyone in your household:

  • Are self-isolating
  • Have been in contact with someone who has been diagnosed

The best way to do this is by calling our Customer Services team on 0800 953 0213. 

As this is an evolving situation we will be updating our website and social media over the coming weeks and months. We will use our website, Facebook and Twitter pages to keep you informed.

You can read all about the coronavirus and learn how to spot the signs and symptoms by visiting the Government website. This information changes frequently so we suggest you check this webpage regularly. 


Update on services

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