Our new Social Tenant Access to Information Requirements (STAIRs) publication scheme is now live on our website.
The STAIRs publication scheme is designed to make it easier for tenants to access information about our services, performance and decision-making.
Our STAIRs publication scheme provides a central place for tenants to access published information. By making information easier to find, we aim to support greater transparency and accountability and help tenants better understand what we do.
Visit the page to explore the information available and find out more about STAIRs.
You can also read the Housing Ombudsman’s Social Tenant Access to Information Requirements support guide.