Additional support

Additional support

Alongside providing you with one-to-one support we can also guide you towards other useful organisations that provide valuable benefits information and advice.

The following links are to independent charities, government funded organisations and various locations across Preston who can provide you with impartial help and advice.

Benefits Advice

If you require benefit advice please call our Tenancy Support team on 0800 953 0213 or email

Government’s Benefits information

The Government’s Benefits Website is a key place to find all up-to-date information on benefits including universal credit, tax credits and jobseeker's allowance.

Universal Credit Support

For information and advice on Universal Credit visit the website and view these helpful videos from Universal Credit in action.

CLEVR Money Credit Union

CLEVR Money is dedicated to helping you to improve your financial health. If you require advice, a loan or more information please contact Clevr Money directly on 01253 478827 or email

Personal budget support

If you are struggling with debt and money related problems, Preston City Council have a specialist team who provide free and confidential help.

You can access this by calling Debt Advice on 01772 906838 or by visiting their website.

Money advice

Other agencies that offer free money advice include:

The Money Advice Service

Step Change Debt Charity

Citizens Advice