(BY TELEPHONE:
Call us free on
0800 953 0213
8:00a.m - 6:00p.m Monday - Friday
You can contact these teams directly by choosing from the options below:
Option 1 Repairs and Gas
Option 2 Improvement Works
Option 3 Rents or benefit Advice
Option 4 Anti-Social Behaviour
Option 5 Housing Officers
Option 6 Moving Home
To talk to one of our staff directly choose Option 7
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OUT OF HOURS EMERGENCIES
To report an emergency outside of the hours above, call free on: 0800 953 0213
OTHER OFFICES
MOOR NOOK
Call free on
0800 953 0213
(Option 7)
Or call directly on: 01772 268008
CITY CENTRE OFFICE
Call free on
0800 655 6785
Or call directly on: 01772 566099 Top
*IN WRITING:
You can write to us at our Head Office:
Community Gateway Association
Deltic House
West Strand
Preston
PR1 8UY
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 IN PERSON:
HEAD OFFICE
Community Gateway Association
Deltic House
West Strand
Preston
PR1 8UY
Opening Hours:
Monday- Friday 8.30a.m – 5.00p.m
Click here for Map
Departments located at Head Office:
Community Empowerment Team
Gateway Tenants Committee
Rent Recovery and Welfare Benefits
Select Move Administration
Community Safety Team (ASB)
Local Community Services Team (Housing Officers)
Property Services
Supported Housing
Regeneration
CITY CENTRE OFFICE
Information and Advice Team
17-19 St Johns centre
Lancaster Way
Preston
PR1 1FB
Opening Hours:
Mon-Wed 9.00a.m–5.00p.m
Thurs 10.30a.m – 6.00p.m
Friday 9.00a.m – 5.00p.m
Click here for Map
Our Information and Advice Team can answer customer queries regarding:
Re-housing
Rents
ASB
Repairs
Estate Management problems
Improvements
MOOR NOOK ESTATE MANAGEMENT BOARD OFFICE
Moor Nook District Housing Team
Langden Drive
Ribbleton
Preston
PR2 6HT
Opening Hours:
Monday – Friday 9.00a.m – 12.30p.m
Customers on the Moor Nook estate can contact the Housing Team of the Moor Nook Estate Management Board for all their housing queries.
Click here for Map
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@BY E-MAIL:
Anti Social Behaviour
Complaints
Improvements
Information
Local Community Services
Regeneration
Rents
Repairs
Select Move
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