Promises to tenants

Before homes transferred, the CGA promised tenants a list of improvements and benefits. Tenants were sent an offer document explaining what would happen if they voted for, or against, transfer.

The list of promises includes:

  • A major programme of repairs and improvements, including new kitchens, bathrooms, central heating and double glazing, with £80 million being spent in the first five years (further details are in the home improvements section of this website)
  • A better housing management service, including new ways of working with partners to tackle anti-social behaviour
  • Directly involving tenants in the management of their homes, by creating ways to make local decision-making a reality and encouraging and supporting people
  • Investing £400,000 every year for the first five years, to increase resident involvement in the CGA's work
  • New and improved timescales for day-to-day repairs, and an improved appointment system
  • Protecting tenants' key rights, through a contract between the CGA and Preston City Council.

These promises are top of the CGA's list of priorities, and the association is working hard to make them a reality.